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Support

Contact Vexa Studio

Get help with an account, billing, safety report, privacy request, or technical problem.

Last updated: September 7, 2026 · Vexa Studio is operated by Direct Media Group Limited, 86-90 Paul Street, London, England, EC2A 4NE

Support

Email [email protected]. For account-specific requests, write from the email associated with your account and include any relevant job ID, receipt reference, or screenshot.

Safety and abuse reports

For urgent safety or abuse reports, include a link or job ID, a clear description of the concern, and any relevant context. Do not use this service to report an emergency; contact local emergency services when there is an immediate risk of harm.

Privacy requests

For access, correction, export, or deletion requests, use the support address with the subject “Privacy request.” You can download an authenticated data export directly from /api/me/export.

Company

Vexa Studio is operated by Direct Media Group Limited, 86-90 Paul Street, London, England, EC2A 4NE. See the Privacy Notice and Terms.

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